FAQ Category: GENERAL

You can contact us anytime at info@laughingcamel.net If you notice a bug, you can also use the bug report button at the bottom of each page.

Ensure you are in a well-lit area with the primary light source(s) in front of you.Avoid having a strong light source behind you, as this will make you appear too dark.

Laughing Camel has a video chat platform built into it so you don’t need any other software. It's a platform especially suited for music lessons, with great tonal range, minimal latency, and excellent audio and video quality.

You’ll need a working guitar.You’ll also need a computing device such as a laptop, desktop computer or tablet. If your device has an inbuilt camera, microphone and speaker, then you don’t need anything else.
If your device doesn’t have a camera/microphone, or you’d just like to upgrade your camera/microphone, then external webcams such as those
made by Logitech, HP, or Microsoft are perfect for the job. We use the Logitech C920 webcam (with inbuilt microphone) at Laughing Camel
Headquarters.
If your device doesn’t have a speaker, then you can use any decent external desktop speakers that plug into your device.